1.2 Our Controller provides help and guidance to make sure we apply good practice standards to protecting personal information. Our Controller can be reached by email at [email protected], if you have any questions about how we use personal information.
2. ABOUT US
3. WHAT KIND OF PERSONAL INFORMATION WE USE
3.1We use a variety of personal information depending on the circumstances under which personal information is made available to us.
3.2We may use personal information in the following circumstances:
(b) Clients – Training Services: If you have signed up to one of our training courses, we will process your name, job title, ID no., employer details, professional contact details and information about your performance on the training course. Also, any information that will be required for any HRDAuth applications for funding.
(c) Contract Auditors/Tutors:If you are a consultant, we will process your name, professional and personal contact details, CV and professional background, payment details and information about the work you carry out for us.
4. HOW WE GATHER YOUR PERSONAL INFORMATION
4.2 Personal Information is gathered in the following ways:
(a) Business Contacts: These may be collected via forms on our website, or in the course of business-as-usual correspondence with business contacts.
(b) Clients – Training Services: Personal information will be gathered directly from the individual that has signed up to attend one of our training courses.
5. WHY WE USE PERSONAL INFORMATION
5.1 We will use personal information for the following purposes:
Clients – Training Services: We require to process personal information in order to perform the Booking agreement which we have entered into with the individual who has signed up to attend one of our training Courses. Where our Booking agreement for training services is entered into with a corporate entity for the provision of training to their employees, our processing of personal information is in the legitimate interests of such corporate entity to improve and/or add to the qualifications and skills of their employees.
5.2If we are not provided with access to personal information for the purposes outlined in this paragraph 5, we may not be able to offer certain services, or we may not be able to complete the HRDAuth applications, on your behalf, therefore this service will not be offered.
6. HOW LONG WE KEEP PERSONAL INFORMATION
6.1We will retain personal information for as long as it is necessary for the purposes we need to use it for (legitimate reason) or when there is a lawful basis/requirement for keeping such data.
6.2 Generally, in respect of personal information gathered in the context of a Training course, we will retain personal information for the duration of the HRDA application until funding has been received and a period of up to 1 year after the contract has expired or terminated, in case such personal information is required for the exercise or defense of a legal claim during this period.
6.3 We may also retain personal information for as long as required by law or regulation or instruction of a relevant accreditation body.
6.4 We will retain the personal information of business contacts that receive our training courses until they opt-out or unsubscribe from our e-mails and notifications.
7. SHARING PERSONAL INFORMATION WITH THIRD PARTIES
We only share personal information with third parties:
(a) to the extent necessary for fulfilling the purposes outlined in paragraph 5, including where necessary for the provision of services;
(b) where we are under a legal or contractual obligation to do so; or
(c) where is it fair and reasonable for us to do so in the circumstances.
8. PRIVACY RIGHTS
8.1 Individuals are entitled to exercise any of the following privacy rights in respect of our processing of personal information, unless there is a legal or lawful basis which does not allow us to proceed with the fulfillment of a particular right:
(a) Access: Individuals can request access to a copy of their personal information held by us, along with details of what personal information we use, why we use it, who we share it with, how long we keep it for.
(b) Rectification: Individuals can ask us to change or complete any inaccurate or incomplete personal information held about them.
(c) Erasure: Individuals can ask us to delete their personal information where it is no longer necessary for us to use it, or where we have no legal basis for keeping it.
(d) Restriction: Individuals can ask us to restrict the personal information we use about them where we are not able to erase their personal information or where an individual has objected to our use of their personal information.
(e) Object: Individuals can object to our processing of their personal information.
(f) Portability: Individuals can ask us to provide them or a third party with some of the personal information we hold about them in a structured, commonly used, electronic format so it can be easily transferred.
(g) Withdraw Consent: Generally, we do not require consent to process personal information and so we do not ordinarily ask for consent to process personal information. However, where we do ask for consent to process personal information, individuals have the right to withdraw their consent at any time.
8.2 We are required to verify the identity of anyone requesting to exercise their privacy rights and we may ask individuals to provide valid identification documents when making a request to allow us to do this.
8.3 We will not make any charge for responding to any request from an individual exercising their privacy rights, and we will respond to any requests in accordance with our obligations under data protection laws.
8.4 Individuals can make a complaint about how we have used their personal information to us by contacting us as noted in 1.2 above and/or the Commissioner of Data Protection in Cyprus.